This website is operated by Great Foods LLC, (“Bake YaYa” “YaYa”, “we”, “our”, or “us”) Great Foods and Bake YaYa offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

ORDER AND PAYMENT TERMS

Placing an Order

After you place an order we will review the information you provided for validity by verifying your method of payment, billing, and/or shipping address. Orders may not be accepted for delivery to certain addresses and territories based upon your location. We may contact you (via email or phone) if additional information is required to accept and process your order. In valid order information may result in delays processing your order. For Product purchases, your receipt of an order confirmation does not constitute Great Foods LLC, Bake YaYa tm’s acceptance of your order. Without prior notification, Great Foods LLC, Bake YaYa tm maintains the right to limit the Product order quantity and the right to refuse to sell Products to any customer for any reason or no reason at all. Great Foods LLC, Bake YaYa ™ reserves the right not to sell to resellers, dealers, or distributors. If your order is canceled, we will attempt to notify you using the email address you have given us with the order.

Payment Method

We accept various payment methods for Product purchases through our payment processors, including, without limitation, Mastercard, Visa, and American Express. We will bill your payment method when you place an order for a Product through the Service. Great Foods LLC, Bake YaYa tm will not fulfill any Product order without authorization validation of your purchase from your payment method.

Shipping

We will ship the Product(s) you purchase via the shipping method of our choice, in accordance with our Shipping Policy, or on such other terms and conditions (such as applicable shipping and handling fees) that we may disclose to you at the time of your purchase. You will receive an email with tracking information after your order has shipped.

We freeze our bakery products before shipping. However, your products will arrive thawed. They are ready to eat immediately (and we recommend consuming within 5 days of receipt or re-freezing if you want to enjoy later.

Returns/Refunds

Great Foods LLC, Bake YaYa tm will provide refunds for Products purchased through the Service solely in accordance with our Return Policy.

We pride ourselves on great products and delighting our customers. If you have an issue or problem then please contact us at https://bakeyaya.com/pages/contact-us. We will do our best to make it right! If we cannot solve your issue we will of course offer a refund and/or exchange within the first 21 days of your purchase.

Eligibility for Refunds and Exchanges

The item must be in the original packaging. To complete your return, we require proof of purchase, and payment. Only regular priced items may be refunded, sale items cannot be refunded. Please do not send the product back without obtaining approval first. Since this is a food item we typically cannot have it returned.

If you choose to return a product, then you will be responsible for paying all shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

California Residents

The provider of services is set forth herein. If you are a California resident, in accordance with Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

PRIVACY

We care about the privacy of our Users. You understand that by using the Service you acknowledge and understand that your personal information will be collected, used, and disclosed as set forth in our Privacy Notice. You also understand that your personal information will be collected, used, transferred to, and processed in the United States or any other country in which Great Foods LLC, Bake YaYa tm or its parent, subsidiaries, affiliates, or service providers maintain facilities.

SECURITY

Great Foods LLC, Bake YaYa tm cares about the integrity and security of your personal information. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.

Contact

Please contact us with any questions regarding these Terms.

Bake YaYa

1235 East Blvd. Suite E. PMB 1814, Charlotte,
NC 28203

Phone: 980-339-0792